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  • Last updated: Feb 14, 2024

Terms & Conditions For Amz Media Agency

Please review these privacy terms carefully before accessing or using our services. By continuing, you consent to the collection, use, and sharing of your personal information as outlined in this privacy policy. Your continued use ensures a secure and informed experience with our services.

This version reflects privacy concerns while maintaining clarity on user consent.

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Clarification and Key Terms

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country: United States
  • State: Georgia
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AMZ Media Agency.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to AMZ Media Agency, accessible from www.amzmediaagency.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

By purchasing our services, whether ala carte or retainer deals, you consent to us contacting you via phone calls and other means for service provision and support. Furthermore, you acknowledge and consent to the recording of calls/meetings for quality assurance purposes.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

  • Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
  • You acknowledge that all services including SOPs are best practices, may contain information which is inaccurate, and that there is no implied warranty regarding any or all services offered by AMZ Media Agency, its employees, etc.
  • To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

Governing Law and Jurisdiction: This liability waiver clause and any disputes arising from the product sourcing services shall be governed by and construed in accordance with the laws of [Georgia/United States], without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to this agreement shall be brought exclusively in the courts located in Georgia / Cherokee County, and the parties hereby consent to the personal jurisdiction of such courts.

Indemnification

The Client agrees to indemnify, defend, and hold the Agency, its officers, directors, employees, and agents harmless from and against any claims, demands, losses, liabilities, costs, or expenses, including reasonable attorney fees, arising out of or related to the Client’s use of the sourced products or any breach of this agreement.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Here’s the revised version with all the changes applied:

For European Union (EU) Users

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are a resident.

United States Legal Compliance

You represent and warrant that:
(i) You are not located in a country subject to a United States government embargo or designated as a “terrorist supporting” country; and
(ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is found unenforceable or invalid, it will be modified to achieve its intent as closely as possible under applicable law. All other provisions will remain in full effect.

Waiver

Failure to exercise a right or require an obligation’s performance under these Terms does not waive future rights or obligations. Waiving a breach does not waive subsequent breaches.

Translation Interpretation

These Terms and Conditions may be translated for convenience. In case of dispute, the original English text shall prevail.

Service-Specific Terms

General Disclaimer

  • AMZ Media Agency does not guarantee specific outcomes for any service.
  • Clients may need to provide documentation or information as per Amazon’s policies. If the client cannot provide required materials, AMZ Media Agency reserves the right to conclude the project without refunds.

Amazon Listing Services

  1. Amazon Listing Reinstatement Service: Covers one ASIN per marketplace with 8 project hours. The project ends upon reinstatement, regardless of unused hours.
  2. UPC to GS1 Barcode Change Service: Covers one ASIN per marketplace with 8 project hours. Completion occurs when the requested barcode ID is updated.
  3. Account Suspension Reinstatement Service: Applies to a single marketplace, covering 8 hours. The service ends upon account reinstatement.

Brand Name Change Services

  • Tier 1: 1-10 ASINs, 8 hours allocated.
  • Tier 2: 11-30 ASINs, 16 hours allocated.
    Both tiers conclude when brand name updates are applied, regardless of unused time.

Service Timelines

  • Troubleshooting services may range from 2 days to 60 days.
  • You agree to honor payment terms if AMZ Media Agency is actively working on your request.

Termination

Both parties may mutually terminate project work. Payments are final, with no refunds unless agreed upon by both parties. AMZ Media Agency reserves the right to refund projects fully or partially at its discretion.

Non-Refundable Services

  1. Reinstatement Orders: Non-refundable once an appeal is filed. If no appeal is filed within 90 days, and the project is unsuccessful, a full refund will be granted.
  2. Creative Orders (A+ Content, Brand Story, Listing Images): Includes a maximum of 3 revision requests. Additional revisions cost $300 per request.

Communication Policy

  • Website orders do not include phone or verbal communication. Calls, if required, will incur additional charges billed at $400 per hour.
  • Coaching Calls: Must be scheduled within 3 months of purchase. Unused time expires after 12 months.

Warranty Disclaimer

AMZ Media Agency provides services based on industry best practices and Amazon’s evolving policies. However:

  • Services are iterative and subject to changes.
  • All warranties, expressed or implied (e.g., merchantability, fitness for purpose), are disclaimed.

Clients remain solely responsible for implementing advice or strategies provided.

Non-Solicitation Clause

During the service term and 1 year thereafter:

  • Clients agree not to solicit employees, contractors, or subcontractors of AMZ Media Agency.
  • Breaching this clause without prior written consent incurs a hire fee of the greater of:
    a) The individual’s annual salary, or
    b) $10,000.

The restricted period extends for the duration of the breach.

SOP Licensing Terms

Fees

Access to AMZ Media Agency’s SOP Library is offered through:

  1. Yearly Subscription Fee (auto-renews annually)
  2. One-Time Lifetime Fee.

Usage Rights

AMZ Media Agency retains all ownership of SOP content. You are granted a non-exclusive, non-commercial, and revocable license for personal or internal business use.

Prohibited Actions Include:

  • Copying, reproducing, or redistributing content without consent.
  • Sharing subscription credentials.
  • Using content for third-party consulting or illegal activities.

Feedback

Any feedback provided may be used to improve services, with no obligation to compensate the client.

Changes to Terms and Conditions

AMZ Media Agency reserves the right to modify these Terms. Material changes will include a 30-day notice. Continued use of services indicates acceptance of revised terms.

Contact Us

For questions regarding these Terms, please contact us: